Nothing can stop the man with the right mental attitude from achieving his goal; nothing on earth can help the man with the wrong mental attitude. (Thomas Jefferson) I just returned from a quarterly seminar in Atlanta where I met…
Category: Roger’s Tips (page 18)
Are You Referable?
We are about to embark upon one of the most active periods of the year for networking. Summer is over and everyone is focused on sprinting to a year-end that is only four short months away. Everyone wants as good…
Your Image Helps to Establish Your Authority….and Make Sales
Your Image Helps to Establish Your Authority When selling your services to prospects, it is critical to establish yourself as an authority. The more you are perceived as an authority the less the resistance to your offering. Authority is one…
Success is S.I.M.P.L.E. by Roger Kahn of Champion Office Suites
Success is S.I.M.P.L.E.™ by Roger Kahn We often think about what we have to do to be successful. What is it that makes one person successful and another person not? What do I have to do to be successful? What…
Customer Services is as Easy as the Golden Rule
As a service provider have you ever been in a customer service situation and not known what to do to make your customer happy? Of course you have….we all have, and we have all gone through the internal dialogue of…If…
Everything is Your Image and Your Image is Everything
A recent “Guerilla Marketing Intelligence Tip” from Jay Conrad Levinson stated that “Marketing is every bit of contact your company has with anyone in the outside world”. It goes on to say that, “marketing includes the name of your business,…
Customer Service – How Far Would You Go?
Several months ago during one of the terrible storms that we had in the northeast, I found my two-week old car underneath a fallen tree. Fortunately, most of the damage was superficial with the exception of a damaged window pillar,…
Email Stinks
We live in an era of Email, Email, Email. Email is quickly becoming the primary method of communication with in business. But are you really communicating? When was the last time you were really able to have a relationship-promoting dialogue…
Spring is the time for Re-Birth
I don’t know about you but this weekend of weather was absolutely rejuvenating especially after the extremely difficult winter and the horrendous weather of the past few weeks. I found that I had boundless energy, that chores around the house…
You Know How to Open Doors, Now Close the Deal
In keeping with this month’s theme of business development, I feel it is important to talk about closing the deal. At the end of the day, it’s the deal (and multiple deals!) that will help grow your business and help…