Your image is everything. If you have a weak link start working on it…….
Category: Roger’s Tips (page 17)
Doing Something Better!?
Doing something differently won’t necessarily make it better; however, if you want to do something better, you sure as hell better do it differently!
Tips to Improve Your Memory
I don’t know about you, but I find that my memory is not what it used to be. I don’t know whether it is the aging process, the information overload that we all face, the incredible pace of the day’s…
Avoid Getting Tied Up in a Fraud
Over the past couple of weeks I have been indirectly exposed to circumstances of commercial fraud. In both instances, I am happy to say that I am not in any way involved; however, I do know people who are involved…
2012 Goals….and Habits – Establishing Goal-Centric Habits
We are approaching the end of 2011. Hopefully it was a good year for you notwithstanding some of the bumps in the economy. Now it’s time to start looking forward to 2012 and planning to make it a bigger and…
First Impressions are Critical
Someone I was meeting for the first time handed me his business card. When I got back to my office, I noticed that his tel # was substantially cut-off. The card looked really really cheap, and the lack of quality…
Personal Touch is Important
It was reported on CNBC that Albertson’s, one of the country’s largest grocery chains is going to eliminate their self-checkout lanes and replace them with standard and express lanes in an effort to encourage more human contact. Kroger (the largest grocery chain…
Making a Good First Impression
You never get a second chance to make a good first impression. The way you look, the way you speak, your demeanor, your grooming, your collateral material, your stationery and business cards, your office space, your telephone receptionist, and everything…
Cutomer Service Tip
When confronted with a customer service issue, immediately place yourself in your customer’s shoes and look at the situation from their point of view. Then, handle the situation the way that you would want it to be handled if YOU…
The [Truly] Ideal Office Space
Any real estate broker worth his or her salt can tell you that the ideal commercial office space will have a great location. After all, “location, location, location” is the mantra of real estate. To be ‘ideal’ from a physical…