Category: Expert Commentary (page 5)

Client demands and expectations, sales and marketing efforts, operations and production schedules, and the occasional human resources drama all serve to make our work lives very stressful indeed. It’s easy to lose composure and feel overwhelmed and taxed at work,…

We find ourselves in the sultry, dog days of August, the time of year when days are long and nights are warm. But even though the sun sets earlier than it did back in July, there is still enough daylight…

When someone tells you, “Our product is better than what you are currently using,” what do you think? Do you get excited, lean forward, and say, “Tell me more!” Or are you guarded and skeptical, because, well, you’ve heard that…

As with much in life, networking requires action and effort if you’re going to reap its benefits. You can attend countless events and register for every networking group under the sun, but you’ll get nothing if you’re not actively taking…

Do you know people who are always late? No matter what time of day – morning (“There was rush-hour traffic”), afternoon (“I got stuck on a call”), after work (“The evening commute is killing me”) – the outcome is always…

Business today is rarely conducted without some kind of engagement with, or use of, social media. Social media is an impactful tool that enhances one’s visibility to as wide an audience as there can be. However, broadcasting yourself through the…

So you lost a big client… Perhaps you saw it coming, or then again maybe you had no clue. Things were going perfectly fine, or then again maybe there were some issues. It doesn’t much matter, because the end result…

Giving performance feedback to employees is an integral part of being a supervisor. Doing so in the appropriate manner is the key to positive employee development and improved employee retention. Here are some key things to keep in mind when…

It’s a fact: if you’re in business you need clients to buy your products or services and regardless of whether or not you retain your clients for a long time (hence enjoying recurring revenue!), you must have an active sales…

Espresso machines whirring and baristas shouting coffee orders, the hum of people talking and all of this to the background music that is a signature of the entire experience. These are the well-recognized sounds of Starbucks. While Starbucks offers a…