2012 Goals….and Habits – Establishing Goal-Centric Habits

Posted on December 6, 2011 by webmaster

We are approaching the end of 2011. Hopefully it was a good year for you notwithstanding some of the bumps in the economy. Now it’s time to start looking forward to 2012 and planning to make it a bigger and better year.

If you are setting bigger and better goals, how are you going to achieve them doing the same things that you did in 2011 – and perhaps in earlier years? Paraphrasing Einstein, you can’t expect to get different results if you keep doing things the same old way.

The only way you will be able to achieve bigger and better goals is if you change your habits. Your habits must be goal-centric. They have to support your goals. Your habits must be bigger and better than they were in prior years. For example, maybe you have to go to two extra networking events each month? Maybe you have to have one-on-one meetings with your networking contacts to further develop your relationship? Maybe you have to finally upgrade your website? Maybe you have to exercise two additional times per week to lose those extra pounds?

Whatever goals you are establishing for yourself, make sure that you establish goal-centric habits to support them. Success will be harder to come by without new habits.

Twitt
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First Impressions are Critical

Posted on October 10, 2011 by webmaster

Someone I was meeting for the first time handed me his business card. When I got back to my office, I noticed that his tel # was substantially cut-off. The card looked really really cheap, and the lack of quality showed. He had obviously used a cut-rate printer.

I am always amazed how people will skimp on things as important as their business cards. Busn cards are a part of your ‘first impression’. You want them to be good. You want them to be memorable too, if possible – but for the right reasons, not the wrong ones.

Never take risks with the ‘first impression’ that you present.  You always want it to be good.

Twitt
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Personal Touch is Important

Posted on July 10, 2011 by webmaster

It was reported on CNBC that Albertson’s, one of the country’s largest grocery chains is going to eliminate their self-checkout lanes and replace them with standard and express lanes in an effort to encourage more human contact.  Kroger (the largest grocery chain in the US) is experimenting with the elimination in at least one Texas store, and Publix (another major chain) “on the fence” about it.

They are responding to the fact that it is good for business to have human interaction with your clients.  Self-checkout lanes eliminate that possibility.  Human interaction makes your business more than a robot, and it allows your staff to develop rapport with your clients and vice versa. 

Think about your business.  Where has automation taken the place of good ‘ole relationship building?  If you are like most, your phones are answered by an automated system or voicemail.  Do away with it.  Get back to having a live person answer your phones.  For an astonishing low-cost, you can bring that personal touch back to your phone answering and you can set yourself apart, way apart, from your competition.  Our telephone reception service is the answer.

Twitt
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