Category Archives: Expert Commentary

Customer Services is as Easy as the Golden Rule

As a service provider have you ever been in a customer service situation and not known what to do to make your customer happy?  Of course you have….we all have, and we have all gone through the internal dialogue of…If … Continue reading

Posted in Expert Commentary, Roger's Tips | Leave a comment

Marketing’s Secret Recipe

All business owners want their companies to be world renowned, with a brand that is both unique and cherished by their clients. To that extent, the marketing of these businesses is an essential component to achieving successful notoriety. Unfortunately, though, … Continue reading

Posted in Expert Commentary, Roger's Tips | Leave a comment

In Memory of September 11

Get the latest Flash Player to see this player. [Javascript required to view Flash movie, please turn it on and refresh this page]

Posted in Expert Commentary, Roger's Tips | Leave a comment