As the owner of a business, you are responsible for everything that happens….even if it is something that you have delegated to someone else. The saying, “The buck stops here!” rings true day-in and day-out.

When delegating to others, work hard to understand their competence. When you bring them into a project, fully, and simply, explain what you need/want done and what your expectations are for the final deliverable. Stretch the ‘delegatee’ so that they learn and grow, but don’t stretch them so far that you are disappointed with the results. Always prepare for the unexpected – the printer that won’t work, the “other priority” that rears its ugly head, the resource that doesn’t deliver – so that you have room to pivot and respond and still meet your deadline.